SHIPPING POLICY

Thank you for choosing Toolu.shop for your shopping needs. We are committed to providing you with a seamless and reliable shipping experience. Please review our shipping policy to understand how we handle order processing, shipping times, and other relevant details.

We currently ship to all countries except North Korea, Sudan, Syria, Cuba and Iran.  Please note orders placed on Saturday and Sunday will be processed the following Monday.

Order Processing:

  • Order Confirmation: Once you place an order, you will receive an order confirmation email containing the details of your purchase.

  • Processing Time: Our team works diligently to process orders promptly. Please allow 1-3 business days for order processing.

Shipping Methods:

  • Shipping Providers: We partner with reputable shipping carriers to ensure the safe and timely delivery of your products.

Shipping Times:

  • Estimated Delivery Time: Shipping times vary depending on your location, the shipping method chosen, and other factors.

  • United States & Canada 7-14 business days

  •   United Kingdom 7-14 business days

  • Rest Of Europe 7-21. business days
  • New Zealand and Australia 7-21 business days
  • Asia 7-21 business days
  • Africa 7-21 business days
  • South America 7-21 business days

International Shipping:

  • Customs and Duties: For international orders, please note that customs and duties may apply. These fees are the responsibility of the recipient.

  • Delays: International shipments may experience delays due to customs processing. We appreciate your patience during these situations.

Shipping Costs:

  • Free Shipping: We offer free shipping on orders to anywhere in the world

Lost or Damaged Items:

  • Lost Shipments: If your order is lost in transit, please contact our customer support team, and we will assist in resolving the issue.

  • Damaged Items: If you receive damaged items, please contact us within 48 hours of receiving your order. Include photos of the damaged items and packaging for our records.

If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team at contact@toolu.shop

Thank you for choosing Toolu.shop. We appreciate your trust and look forward to serving you!

Toolu.shop

contact@toolu.shop